OpenAI's 4.1 Model: A Game Changer for Software Incident Analysis
OpenAI's latest model, version 4.1, has shown significant improvements in identifying code changes that lead to software incidents, outperforming its predecessor and offering substantial cost savings....
https://news.lavx.hu/article/openai-s-4-1-model-a-game-changer-for-software-incident-analysis
Just blogged: The Opiates of Root Cause and Counterfactual Reasoning
Mastering #TelemetryPipelines ensures high #ApplicationPerformance, cost efficiency, and security compliance. Implement best practices and stay ahead in #ITGovernance #DigitalTransformation #DataAnalytics #Logging #IncidentManagement
https://medium.com/@sanjay.mohindroo66/how-to-use-telemetry-pipelines-to-maintain-application-performance-9d0972585d81
I am very happy because my DevEx team at work is becoming a lot more official and getting a lot of attention. Which means we may be able to officially make it a real team and the three of us can be 100% on it. So we're creating a new wiki space and top-level jira project and all that.
But sad, too, because I am moving resilience and incident documentation out of SRE and into our space. Because I am more concerned about seeing the work get done than I am about what team should own it.
So I'm satisfied that incident program management fell into DevEx. There are also no other SREs but me (out of like 12) that like dealing with incident management anyway.
My boss said that after what I did with the retro, he is completely comfortable having me oversee the improvement of our incident management.
Seems like I am becoming adept at fixing fucked on-call rotations!
Lexington School District Four in SC reported that 15,894 residents were affected by the PowerSchool breach. The state reached out to districts on Jan. 8 to tell them what was known at that time.
The district filed this with the state today: https://www.consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/2025/LexingtonSchoolDistrictFour.pdf
It appears to be a copy of what they have sent out to residents as a preliminary notification.
If memory serves, PowerSchool had told districts they would be giving them something for communications by the evening of the 8th. Did they ever do that? Or are the four bullets in the district's notification what #PowerSchool gave districts to use?
'The #OpenSource tools that could disrupt the entire #IT #IncidentManagement market"
LOL no! Grafana is great for what it is, but 
#Grafana #PagerDuty #AIOps #Observability #O11Y #FOSS #OSS #VictorOps # Splunk #OnCall #XMatters #SRE #DevOps
From the Better-Late-Than-Never Department:
"Washington County is preparing to implement a new policy on how to respond to future cybersecurity attacks after a ransomware strike crippled the county government for more than two weeks earlier this year.
County solicitor Gary Sweat is asking the commissioners to consider approving a “business continuity and disaster contingency” plan that would have a protocol for county workers and its IT department to follow in the event of another cyber emergency."
As a reminder, they paid $350k ransom to ransomware gang to get decryptor key.
Most holiday movies that involve Santa in some way exist due to poor SOP, Opsec, and Incident & Response Management.
OK, a huge thumbs up to Byte Federal for their breach notification letter. They frankly admit where they screwed up and what happened. I wish more notifications were as clear and straightforward as this one.
https://databreaches.net/2024/12/17/a-positive-example-of-forthright-breach-disclosure/
RT @opsmatters_uk@twitter.com
The latest update for #Blameless includes "How do we Apply #SRE Outside of Engineering with Google’s Dave Rensin" and "Using AI to Auto-Detect and Remediate Incidents".
#incidentmanagement #oncall #Devops http://bit.ly/371RdEe
