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"We're lying to our users," one anguished UX designer told me, explaining that leadership regularly ordered the UX team to create designs that were intentionally misleading. Apparently it helped boost profits.

Mark Hurst - creativegood.com/blog/21/losin

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Encore un peu :

[...] There's a highly-trained, highly-paid UX organization at Amazon that is actively working to deceive, exploit, and harm their users

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