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"Innovation" has become a curseword, thanks to...innovation. Some of the world's most imaginative, best-funded sociopaths have spent decades innovating ways to fuck you over. While the whole tech sector likes to get in on this game, no one "innovates" like inkjet printer companies.

Printer companies are true fuckery pioneers: the tactical innovations they've developed in the war on their customers would make Otto von Bismarck blush.

1/

Selling printers with half-empty ink-cartridges:

thestar.com/business/personal_

Requiring useless, mandatory "calibration tests" that use up all your ink:

consumerreports.org/printers/t

Or just having printers reject partially full cartridges as empty.

2/

When you're at war with your customers, you have to anticipate that your rivals will join your customers' side - not because other businesses are paragons of consumer protection, but because it's profitable. So printer companies tried to use copyright to block ink refillers:

eff.org/cases/lexmark-v-static

Then patent law:

eff.org/cases/impression-produ

When that got stale, they figured out how to put DRM in *paper*, too:

eff.org/deeplinks/2022/02/wors

3/

If we could harness the creative energy put into turning printer users into ink-stained wretches, we could end the world's reliance on Russian gas in an instant:

eff.org/deeplinks/2020/11/ink-

Here's a good one! Epson will brick your printer after you've run a certain number of pages, "for your own good."

twitter.com/marktavern/status/

4/

How does that work? Well, Epson says that it designs its printers with little internal sponges that soak up excess ink and when they become saturated, that ink might run out of the bottom of your printer and stain your furniture.

epson.com/Support/wa00369

If this sounds like bullshit to you, that's because it's bullshit, as are the claims that excess ink could get into the printer's electronic circuits and start a fire:

fighttorepair.substack.com/p/c

5/

If your printer's sponges get too full of excess ink and you're worried about it, you can easily and cheaply install new sponges:

youtu.be/EocI_8awj38?t=112

But that would deny Epson a new printer sale, and divert your perfectly good printer from joining the mountains of e-waste that are poisoning the global south, and we couldn't have that.

pluralistic.net/2021/05/26/nix

So they've rigged their printers' software so that even if you replace the sponges, the printer can still refuse to print.

6/

Replacing or resetting this software requires that you bypass the DRM designed to prevent this, and providing a DRM-defeat tool is a felony punishable by a 5-year sentence and a $500k fine under Section 1201 of the DMCA.

But maybe this is a violation of consumer protection laws. Aaron Perzanowski thinks so, and he's a law professor. If the FTC were to go after Epson on this, they would be genuine American heroes, celebrated as true guardians of the public interest.

7/

Previously, the FTC resolved this kind of self-bricking fraud by ordering companies to disclose the practice at the time of purchase. This is not good enough.

perzanow.ski/blog/2016/7/14/ft

8/

A real remedy - one that would prevent this conduct in future - would be a ban on self-bricking devices altogether, along with immunity from civil and criminal liability for companies and individuals who design defeat devices to un-brick illegally bricked gadgets, under patent, copyright, contract, and all other legal theories.

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Image:
EFF/Hugh D'Andrade
eff.org/deeplinks/2020/11/ink-

CC BY 3.0
eff.org/copyright

eof/

@pluralistic Section 1201 deserves to be killed in court, together with the whole toxic dump that's the DMCA.

@pluralistic C'est quand même assez étrange lorsque l'on part du principe que les marges de ces entreprises sur les imprimantes à encre sont généralement sur les cartouches plutôt que les appareils.

@pluralistic I'm curious what's up with the Epson EcoTanks though, since those use refillable liquid ink rather than cartridges

That whole thing just seems too good to be without some twist, especially from a company like Epson

Interestingly enough, it's the fact that printers are such garbage that kicked off the whole Free Software movement.
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