@doctorow To be fair, the article states the birth certificate was picked up at a courthouse and not issued by a hospital. There are pretty strict requirements on birth certificates and hers was probably missing one of them:

travel.state.gov/content/trave

I feel like this article was really sensationalized. We see phishing and the Equfax leaks and all these other security problems. Why should we fault the passport office from due diligence. What if someone else was trying to steal her identity?

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