I just wanted an account at @Hetzner_Online but they don't accept my French ID as proof of identification and refused me as a customer. Ranted on the phone: turns out they can't tell me why, but I can send them a selfie.

Did anyone have a similarly shit experience with them?

@shiro My account validation was denied by Hetzner multiple times despite providing a valid passport and all the documents required. When contacted they refused to tell me why they wouldn't take me as a customer...

I never understood why and ended up getting an OVH machine

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@shiro Exact same scenario as you btw, just wanted something dirt cheap to host a nextcloud

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